Last updated: 31 October 2026
If a paid plugin does not work for you, you can have your money back.
- Within 30 days of buying or of an automatic renewal, ask for a full refund for any reason.
- After a refund, the licence key stops working and the paid features switch off. Your Moodle data stays as it is.
- To cancel future renewals without a refund, use the link in your receipt email or contact us. The licence then runs until the end of the year you paid for.
How to ask: reply to your receipt from Paddle, contact Paddle at paddle.net, or email biruh@biruh.org with your order number. Refunds are paid by Paddle, our reseller, to the original payment method, usually within 5 to 10 working days.